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Terms of Service

Terms of Service

Last Updated: November 11, 2026
Welcome to doctorunlock.us (the "Site", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, digital products, software license rentals, and remote unlocking/servicing solutions (collectively, the "Services").
By accessing or purchasing from doctorunlock.us, you agree to be bound by these Terms. If you do not agree, do not access or use our Services.

1. Scope of Services

  • We provide digital goods, activation licenses, time-limited software tool rentals, and remote smartphone software servicing (such as network unlocking, FRP removals, and system flashing).

  • All services provided are strictly software-based. We do not perform hardware repair, physical disassembly, or data recovery on encrypted devices.

  • Digital tool rentals grant a temporary, non-exclusive, revocable license to access specific software utilities for personal or business technical servicing during the designated rental window.

2. User Responsibilities & Verification

  • Ownership & Authorization: You certify and warrant that you are the lawful owner of any device submitted for servicing or software modification, or that you have received explicit, verifiable authorization from the rightful owner.

  • Prohibited Devices: You may not use our Services on blacklisted, lost, stolen, or fraudulently obtained devices. We reserve the right to refuse service or cancel orders immediately if illegal activity or fraudulent ownership is suspected.

  • System & Environment Compatibility: For remote software servicing and digital tool rentals, you are solely responsible for ensuring your hardware, operating system, USB drivers, and internet connectivity meet the required tool specifications.

3. Data Integrity & Device Backup

  • Customer Responsibility: You acknowledge that mobile software servicing, flashing, factory resets, or bypass operations carry inherent risks of permanent data loss.

  • You are strictly responsible for backing up all personal data, photos, accounts, and files before requesting or initiating any software procedure.

  • Liability for Data Loss: doctorunlock.us shall not be liable under any circumstances for the loss, corruption, or recovery failure of any user data or device files during or following the provision of our Services.

4. Pricing, Payments, and Delivery

  • Payment: All prices are displayed on the storefront and must be paid in full prior to order fulfillment, credential issuance, or service commencement.

  • Fulfillment:

    • Access credentials, license keys, or rental tokens for digital products are delivered electronically (via your account dashboard or email) upon successful payment confirmation.

    • Time-limited tool rentals commence immediately upon the issuance or initial activation of the login credentials.

5. Refund, Cancellation, and Exchange Policy

Due to the digital and real-time nature of our inventory, our refund policy is strictly governed by the following criteria:

  • Digital Tool Rentals & License Keys: Once login credentials or activation codes have been generated, accessed, or delivered, the transaction is final and non-refundable.

  • Unsuccessful Remote Servicing: If a remote unlocking or software service fails due to a direct technical error on our side (and not due to user misconfiguration, incompatible hardware, or inaccurate device details provided by the customer), we will either reattempt the service or issue a store credit/refund at our discretion.

  • Customer-Side Issues: No refunds will be granted for failed services resulting from:

    • Incorrect device identifiers submitted (e.g., wrong IMEI, baseband status, or carrier).

    • Devices that are hardware-damaged, blacklisted, or in unrecoverable states.

    • Inadequate internet connection or customer-side PC configuration issues preventing connection.

6. Intellectual Property & Third-Party Trademarks

  • All third-party trademarks, brand names, software titles (such as UnlockTool, Apple, Samsung, etc.), logos, and model names referenced on the Site are the intellectual property of their respective owners.

  • Reference to any third-party brands or tools is strictly for compatibility identification and descriptive purposes, and does not imply endorsement, affiliation, or sponsorship by those companies.

7. Limitation of Liability

To the maximum extent permitted by applicable law, doctorunlock.us, its operators, affiliates, and suppliers shall not be held liable for any indirect, incidental, punitive, or consequential damages arising out of the use or inability to use our digital tools, service downtimes, device bootloops, carrier re-locks, or software updates executed by device manufacturers.

8. Amendments & Contact Information

We reserve the right to modify or update these Terms at any time without prior notice. Continued use of our website or services constitutes your acceptance of the updated terms.
For support, order inquiries, or questions regarding these Terms, contact us at:

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